Customer Service Training Programs Management and Employee Development

DAVIS-MAYO Associates, LLC
 Featured Session
                                         "Managing in Lean Times"
                               A practical approach to managing people, the organization, and yourself in challenging times                                                 
FOR MANAGERS AT ALL LEVELS

 

Applicable to managers at any level in the organization—whether you oversee people, projects or a unit.

 

WHAT PARTICIPANTS LEARN and APPLY

 

  • Remaining a Balanced Problem-Solver in Lean Times:  Specific Mindset Tools
  • Facing "Brutal Facts" Productively to Achieve Business Results
  • Four Reactions to Leaving the Comfort Zone and What to Do About Them
  • Six Dynamics to Understand and Leverage during Lean Times
  • Lean Thinking.  More with Less?  Less with Less?
  • Coherent Communication that Invites Effective Adjustment to Business Realities
  • Managing Resistance: Perceptions, Stress & Behaviors

  • Leading People Through 3 Phases in Lean Times--and Getting Results
  • Retaining & Engaging Your Valued People
  • Taking Care of Your Own Professional Core
  • How to Demonstrate Genuine Concern: 5 Buckets to Fill

 

A TOOL BOX of immediately useful approaches is provided.

A PERSONAL EFFECTIVENESS PLAN will be created by participants.

PRE-WORK will enable this session to be customized for your needs.

 

YOUR FACILITATOR

 

Your facilitator has managed people through lean times and conducted workshops with organizations across the country.  In the last year he has led sessions at NASA Headquarters, Qwest, Sandia National Lab, the US Army, Northwestern Mutual, Kimberly Clark, Zachry Engineering, Oakland Airport, numerous technology, finance and HR departments, healthcare systems and many smaller organizations.

 

Bob Davis-Mayo

To learn more:  303-674-6455