Customer Service Training Programs Management and Employee Development
DAVIS-MAYO Associates, LLC
Featured Program
                          "Influential Business Partner"                                  
                                                                                   How to make a meaningful, high-performing difference
 
Engage your job relentlessly while engaging people with genuine concern by engaging yourself impeccably.
 
In this hallmark development program, an individual contributor will learn, hands down, how to take his or her professionalism to another level in organizational interactions and personal effectiveness. Designed to be a professionally transforming program, participants will understand how to become a “business partner” who makes a meaningful difference by connecting well, influencing effectively and becoming notably productive on a daily basis—from the point of view of others in the organization. 

 
  • Seven dynamics powering organizational business partnership are explored and applied.

     

  • Three areas all high-performing "business partners" know how to navigate are investigated.

 

  • Success in interpersonal and organizational interactions will be faced squarely by participants--and where they can make a meaningful difference is unpacked. 

     

     

    FOR WHOM IS THE PROGRAM DESIGNED?

     

    This session is designed for individual contributors, employees who work in matrix with other groups, people working cross-functionally, or anyone whose work requires the cooperation of others.  It is appropriate for an employee who is preparing for advancement within their organization.

     

    We recommend the two-day format, which affords participants the opportunity to deeply explore themselves and their position in your organization--leaving the session with clarity about how to apply the content on-the-job.

     

    “This is the best training I’ve ever had in the 9 years I’ve worked at
    [my company] and possibly the best training I've ever received at work."
    -Participant in this program
     

 

"Thank you.  I learned alot!!"

-Participant from a manufacturing corporation
 
 BENEFITS to PARTICIPANTS & YOUR ORGANIZATION

 

·        Develop an awareness of professional “intent” and professional “style,” how they may differ, the implications of their divergence, and the strengths and liabilities of various behaviors.

 

·      Grow one’s professional self-image and become a catalyst of coherence and productivity.

 

·      Understand the key dynamics involved in professional interactions, as well as in how people attempt to align themselves together—with the goal of turning that knowledge into on-the-job attitudes and behaviors that make a meaningful, influential difference.

 

·      Comprehend and explore three arenas outstanding individual contributors navigate well in their professional lives—and move beyond thinking just functionally to thinking corporately.

 

·      Experience and understand how to use personal effectiveness and balance tools in order to enhance professional presence and effectiveness as a business partner.

 

·      Become aware of and establish practical approaches for engaging people with genuine concern to build trust and get things done.

 

·      See what must be taken into account in order to set goals and conduct job responsibilities “relentlessly,” while balancing that with human implications.

 

·      Establish a “game plan” for personal development, and become aware of and overcome blocks to personal and professional success.

 

·      Acquire a tool box with ready-to-use approaches for professional development, interpersonal effectiveness, problem-solving and alignment.

 
To discuss your situation:  303-674-6455

 

 
FOOD FOR THOUGHT...

"Research indicates that workers have three prime needs:

Interesting work, recognition for doing a good job, and being let in on things that are going on in the company."

 

-Zig Ziglar