Customer Service Training Programs Management and Employee Development
DAVIS-MAYO Associates, LLC
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Employee Development
Our field-tested, engaging programs motivate participants to:
(1) develop a balanced, effective personal and professional core;
(2) assimilate key dynamics of coherent personal interactions into their work habits;
(3) apply the content to their jobs, the needs of your organization and its goals.
“This is the best training I’ve ever had in the 9 years I’ve worked at [my company] and possibly the best training I’ve ever received at work.”
--Participant in the “Influential Business Partner" Program
EMPLOYEE LEARNING & WORKSHOPS
"Influential Business Partner
:
How to make a meaningful difference
"
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"
Presentations That Influence"
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"Cross-Functional Success: Human
Transactions in a Complex
Organization"
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"Process Improvement Workshop:
A 'Customer-Supplier' Approach"
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"Giving & Receiving Feedback"
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"Facilitation Workshop"
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"Stress Management Workshop"
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“A company is no better or
no worse than the employees it has.”
--
Kaoru Ishikawa
FLEXIBLE DELIVERY:
Programs customized to your situation
and delivered
at your site.
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A CATALOGUE OF OUR PROGRAMS & SERVICES
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